support.solpersona.com
How can we help?
Help for SolPersona, Chaz.Art and TheVault.art, answered by real people. Pick what it is about and we will ask for exactly what we need to fix it the first time.
We will never ask for your seed phrase or private key.
Not by email, not in a ticket, not in a direct message. Genuine replies arrive here, on support.solpersona.com, and carry the SolPersona team mark. Anyone asking for a key, a password or a two-factor code is not us — report them.
What is it about?
- Account & sign-inLocked out, email, password, two-factor.
- WalletsConnecting, signing, a wallet that will not verify.
- Artwork & importsMissing pieces, wrong titles, media that will not load.
- Your profileYour page, links, collections, domains.
- Billing & plansPayments, receipts, a plan that did not change.
- Collector access & TheVault.artRequest collector tools, or set up your TheVault.art profile.
- Something is brokenAn error, a page that will not load, a button that does nothing.
- Request a featureSomething SolPersona should do. Goes on the public roadmap.
- Report abuse or impersonationStolen work, a fake profile, someone posing as us.
- Developers & APIOAuth, the REST API, integrating a platform.
- Something elseAnything that does not fit above.